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About :: Frequently Asked Questions
General
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Learn-How-To-Speak.COM is registered with the Texas State Comptroller. We are therefore by law
required to collect sales tax for orders shipped to any addresses in the state of Texas.
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Shipping
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All orders not available for immediate shipment will still generally ship within three business days. If
shipping will for any reason take significantly longer, we will notify you by either e-mail or telephone.
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Our standard shipping method is USPS Priority Mail (2-3 day delivery average to any U.S. address) for domestic
orders, and USPS Express Mail (EMS) for international orders. If, at our discretion, we believe security is
questionable for a given country, we will send an international order via Registered Air Parcel Post. Other
shipping arrangements may be made by calling Sales at +1.817.487.0145.
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Our U.S. shipping rate is $11.00 for the first course,
and $2.00 for each additional course.
(MP3 DVD and CD-ROM products qualify for FREE Shipping to U.S., APO and FPO destinations.)
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Our international shipping rate, regardless of the country of destination, is
$35.00 for the first course,
and $15.00 for each additional course.
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Return Policy
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MP3 DVD and CD-ROM Products
Due to the easy of copying of material, we do not provide for refunds for these courses/products.
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Audio CD w/ Bound Textbooks Products
We will accept a return within 30 days of any UNOPENED course (i.e. still in the original, packaging).
We will refund the purchase price minus a modest 15% restocking fee. Refunds generally take between
2 and 3 business days to process, after a returned item is received.
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Complete Language Instruction
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